01 Support Overview
Bancoresy ERP is a SaaS-based Amazon Seller Operations Platform designed to help authorized Amazon sellers and vendors manage product operations, pricing, inventory, orders, fulfillment, financial workflows, tax processing, analytics, compliance, and account control.
Our support team assists customers with application access, Amazon account authorization, operational workflow questions, technical issues, data requests, and compliance-related support.
02 Common Support Topics
Amazon Account Authorization
Support for Amazon OAuth authorization, account connection, account disconnection, permission review, and authorization revocation.
Product & Catalog Operations
Support for product information, SKU data, catalog context, listing workflows, and permitted product operation features.
Inventory & Order Tracking
Support for inventory visibility, stock monitoring, order synchronization, order status tracking, and operational alerts.
Fulfillment & Shipping
Support for FBA-related workflows, shipment planning, shipping records, logistics context, and shipment status tracking.
Finance, Tax & Reporting
Support for financial reporting, tax invoice workflows, tax calculation, reconciliation, seller insights, and business analytics.
Security & Data Requests
Support for role-based access control, data deletion requests, privacy requests, secure access, logging, and compliance workflows.
03 Amazon Account Authorization Support
Bancoresy ERP accesses Amazon account data only after explicit authorization by the account owner through Amazon-approved authorization workflows. Access is limited to the permissions granted by the customer and used only to provide the requested operational services.
Customers may revoke authorization or request account disconnection at any time. For account disconnection, authorization revocation, or deletion of data associated with an authorized Amazon account, please contact our support team.
04 Before Contacting Support
To help us review your request efficiently, please include the following information when contacting our support team:
- Your company name and contact email address
- The Amazon account type involved, such as Seller Central or Vendor-related access
- The marketplace or region related to the request, if applicable
- A short description of the issue or workflow question
- Relevant screenshots, error messages, request timestamps, or operation records
- Whether the request relates to authorization, data deletion, orders, inventory, fulfillment, tax, reporting, or another workflow
05 Frequently Asked Questions
Who can use Bancoresy ERP?
Bancoresy ERP is intended for authorized Amazon sellers, vendors, brand owners, and business teams that manage Amazon-related operations through approved API integrations.
Do I need to authorize my Amazon account?
Yes. Amazon account data can only be accessed after the customer completes Amazon OAuth authorization and grants the required permissions.
Can I disconnect my Amazon account?
Yes. Customers can revoke authorization through Amazon authorization management or contact Bancoresy support for account disconnection assistance.
Does Bancoresy sell Amazon account data?
No. Bancoresy does not sell, rent, broker, or trade Amazon data or customer information.
What browsers are supported?
Bancoresy ERP is a web-based application and supports modern browsers such as Google Chrome, Microsoft Edge, Safari, and Mozilla Firefox.
06 Contact Support
For technical support, account authorization assistance, data deletion requests, or general product questions, please contact Bancoresy Innovation Inc.